Bank holidays
Bank-holiday rates apply on official bank holidays in England. Bank holiday nights start at
£60 rather than £50, with the same
£25 per extra pet per night. I will tell you exactly which of
your nights I am treating as a bank holiday when I quote, so it is settled before you
agree to anything.
Beyond my usual area
Drop-in visits run within about five miles of York and overnight stays reach up to
about fifteen miles. There is no travel surcharge. Further out
than that, ask anyway — whether I can take it depends on what else is in the diary
that week, not on an extra fee.
How paying works
Nothing is held until after we have met. Once we both want to go ahead I send a Square invoice. The
agreed deposit secures the booking, and the remaining balance is due later as set out on
that invoice. I do not take card details and there is no account to create.
Why there is no online booking
Because I will not commit to an animal I have not met. The meet and greet at your house
is free and comes before any booking, and it is the only way I can tell you honestly
whether I am the right person for your dog or your cat.
If plans change
Cancel more than two days before the booking starts and there is nothing to pay. Cancel
inside that, and the deposit is what you lose — I do not charge the rest of the
booking on top. If I have to cancel, you get everything you have paid back in full.
The terms we agree before your first booking